You will have heard that you shouldn’t judge a book by its cover, well, in reality that just isn’t possible.  The natural human instinct to appraise things we see and hear will never go away, that’s why the corporate world is paying more attention to increasing the level of hospitality provided to their customers.

The facts are simple.  The hospitality and service received by a customer when within your business is as important as the product and services provided.  Enhancing the experience for your customer by a focus on efficiency can be achieved through the implementation of a booking system.  Designed to control the valuable resources of your estate and ensure that the space within them is working hard for you, they are becoming a valuable tool for all Hospitality managers.

Integrating market leading booking systems such as Datacraft’s Global Hospitality Suite® or Crestron Roomview® system has assisted all our clients to become more efficient at managing their space.  Utilisation of expensive real estate is enhanced, resulting in our clients benefiting from efficiency gains through ‘sweating their assets’.

Booking systems make it easy to order food and drinks or related equipment that may be needed in a meeting or conference room with ease.  Catering menus can also be booked along with the room. The order can be set up to arrive at any time during the meeting, allowing the level of flexibility that is required in busy companies.

Improved management reporting means meaningful management information can be obtained from the booking system.  It offers information about the usage of extremely valuable assets, the company premises and Facilities.

The reporting function within booking systems like Global Hospitality Suite® or Crestrons Roomview® allow our clients to extract statistical data on any aspect of rooms, visitors and facilities ensuring accurate information concerning room utilisation is obtained.

Analysis of costs, and capture of departmental cost centre details in office buildings, is equally important as it allows clients to obtain the departmental usage of property facilities.  This cost analysis also enables the re-charging of costs back to the clients if desired.

Cost Effectiveness
The advanced chargeback and reporting features of booking systems enable the total capture of all costs associated with meeting room and desk bookings.  This has enabled our clients to save innumerable amounts of money through improved cost management.  Many maintain that booking hardware and software has paid for itself within the first year of operation.

Most office’s or Conference/meeting centres have a dedicated Reservations Team managing the process of booking rooms which is in the main, costly and inefficient. The introduction of the booking system allows the Reservations Team to be assigned other duties, deemed more valuable to the end customers. This means the experience had by the customer is dramatically increased.

In addition, the problem of managing alterations to bookings and the previous manual system of managing rooms and facilities has taken some of our clients up to 30 hours per week to manage. These processes can become easy, efficient and save countless man-hours of administration time. 

Smart rooms, environmental benefits and the next generation...
By implementing real time room-booking tools along with the latest in touch screen digital signage from manufactures like Crestron, organisations can enable employees to cross reference and book necessary audiovisual equipment and catering facilities and cancel or postpone meeting rooms from an easy-to-use platform.

Seamlessly integrated into the wall outside of a conference or meeting room, these touch screen panels not only provide a means to book the room in a urgent situation, they also provide a means by where you can apply a big tick in the box of ‘doing my bit for the environment’.  These intelligent screens can power up the meeting room prior to use and power down after use ensuring no valuable energy is lost.

The room lights can turn on, projectors and monitors can be warmed up for use, even the air-conditioning can be set to the required level prior to the meeting and reversed at the end of the booked meeting or event.

With Corporate social responsibility and the green initiative becoming more important as time goes by, the next generation of technology can not only help guarantee that work processes and valuable space is managed efficiently, but also ensure that the energy required to run those spaces is being used as efficiently as possible. 

ITSL Audio Visual
Tel: 020 3051 9810 www.itsl-audiovisual.com
enquiries@itsl.uk.com